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WARRANTY

We offer a 24 – month guarantee for the EMKY products.

The guarantee condition is to have the proof of purchase and the original warranty card, correctly completed by the seller.

In case of products of other brands, available in our shop, which are covered by a guarantee, the guarantee is given and processed by the guarantor who can be a distributor, manufacturer or, in case of importing goods from beyond the European Union, its importer.

The period, terms and conditions of the valid guarantee are always given in the warranty card accompanying the product. In case of products which do not have a warranty card issued by the guarantor, the guarantee period, terms and regulations are included in the guarantee declaration issued by the guarantor, in a widely comprehensive form, mostly in the form of a document, website information or advertisement.

The guarantee period intended by the guarantor of a given product is always given in the product description in our shop. In case of any problems to determine exact guarantee conditions, please feel free to contact us.


Please check the condition of the product immediately after collecting it in terms of material and production defects or transport damage. Also verify the correctness of the warranty card if it accompanies the product.

If the proof of purchase necessary for the guarantee claim has been lost or damaged, please contact us to receive the second proof of purchase. You should inform us immediately about any abnormalities, defects or product flaws so that we could take proper actions and solve the problem as soon as possible.

We offer a 24 – month guarantee for the EMKY products.

The guarantee condition is to have the proof of purchase and the original warranty card, correctly completed by the seller.

In case of products of other brands, available in our shop, which are covered by a guarantee, the guarantee is given and processed by the guarantor who can be a distributor, manufacturer or, in case of importing goods from beyond the European Union, its importer.

The period, terms and conditions of the valid guarantee are always given in the warranty card accompanying the product. In case of products which do not have a warranty card issued by the guarantor, the guarantee period, terms and regulations are included in the guarantee declaration issued by the guarantor, in a widely comprehensive form, mostly in the form of a document, website information or advertisement.

The guarantee period intended by the guarantor of a given product is always given in the product description in our shop. In case of any problems to determine exact guarantee conditions, please feel free to contact us.


Please check the condition of the product immediately after collecting it in terms of material and production defects or transport damage. Also verify the correctness of the warranty card if it accompanies the product.

If the proof of purchase necessary for the guarantee claim has been lost or damaged, please contact us to receive the second proof of purchase. You should inform us immediately about any abnormalities, defects or product flaws so that we could take proper actions and solve the problem as soon as possible.

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